Introduction Thank you for shopping at Tbilisi Trends. We appreciate your business and want to ensure you have a clear understanding of our Returns and Refunds Policy. Please read this policy carefully before making a purchase.
No Return Policy All sales are final. We do not accept returns of any products purchased on our website. We encourage you to read product descriptions carefully and reach out to our customer service team with any questions before making a purchase.
No Refund After 12 Hours Orders may be canceled and fully refunded within 12 hours of order placement, provided they have not been shipped. Once the 12-hour window has passed, or the order has been shipped, no refunds will be issued under any circumstances.
Exceptions The only exceptions to the no-return and no-refund policies are:
Damaged Items: If you receive a damaged item, please contact our customer service within 24 Hours of receiving the item to initiate a claim. Incorrect Items: If you receive an incorrect item, please contact our customer service within 24 Hours of receiving the item for a resolution.
How to Cancel an Order To cancel an order within the 12-hour window, please contact our customer service team immediately via email at info@tbilisitrends.com or phone at +995 599 566 713.
Liability Tbilisi Trends is not liable for any dissatisfaction due to the no-return and no-refund policies. By making a purchase, you acknowledge and agree to these terms.
Governing Law This Returns and Refunds Policy is governed by the laws of Georgia.
Changes to Returns and Refunds Policy We reserve the right to modify this Returns and Refunds Policy at any time. Changes will be posted on this page.
